Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 4:00PM
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

This was my third time coming to this place and they didn't disappoint. They are always fast and professional and they have the best deals. I recommend this place to anyone needing automotive work done. Great Job!!!!!!


-Carl B.

Service for a smog test and wheel alignment was prompt and professionally done. The service coordinator was courteous.


-GENE & EVELYN O

Very pleasant. Josh was very helpful. Thank you!


-BRANDY F

I arrived for my appointment and was immediately served. Within a half hour My car had been smog tested and I was on my way. Pleasant to work with and courteous. Thanks!


-CAROL G

Has consistently done good work at a fair price, including no-cost warranty work when a replacement part failed. I recommend Poway Precision Auto.


-TOM L

I really am glad I brought my car here. They are fun, friendly and Straght forward.


-JOSH T

They fit me right in to the next day schedule, estimated worst case scenario and then managed to finish repairs for much less! Good, knowledgeable, polite staff. I will be bringing them my business again!


-DAVE H

Thanks for the excellence service! I can always count on the two of you to do the absolute best job possible. Your mechanics have been excellent and their expertise is exceptional


-STEVEN P

I took my truck in for it's DMV required smog certification. Had a 2:00PM appointment, but arrived early. Not a problem. Precision took me right away, completed my service in about 15 minutes & I was done. Very professional, knowledgeable & friendly staff.


-MIKE G

I went in for a smog check, they were great fast and efficient and the coupon said 41.20 out the door and it was. There were no hidden costs. I will use them for all my other auto needs as well.


-ANNETTE S

I would like to say that precision came recommended as the place to go for an alignment. I called and made an appointment for today. I got there 30 min. early and was able to get right in. Mike was the service tech and Jay assisted me at the desk. It only took 45 minutes and that included a tire rotation. The car is now perfect again, There are a couple of minor repairs they would recommend but there was no pressure from them. I am going to go back and have some other work done very soon. Just wanted to give Jay and Mike a huge THANK YOU for being professional and respectful of my time and money.


-Robert Hehman

I came here when my brakes were making noise. they inspected the brake system and the rest of the entire car for free and told me exactly what needed to be done. they even brought me into the shop to show me the worn parts on my car. i opted to take my car back so i could shop around before i committed to buying anything from them. they ended up having the cheapest estimate and got the job done while i waited in the lobby. great service, nice guys, and quality work. will definitely be coming back here.


-John M. - Encinitas, CA

If you want exceptional service by a caring team of people that are honest and up front - then this is the place for you. I plan on being a long term customer - Dirk & Jimmy made me feel like family and were able to help me right away. A pleasure to work with any day of the week. Kenny who worked on my car took time to answer my questions thoroughly - nothing bad to say about this team. Will send as many referrals as I can. Thanks again for the great service.


-Karen K. - San Diego, CA

Love this shop! Trustworthy and honest guys :-). Have been going here for a few years now and wouldn't trust my car with anyone else!! Thanks for your hard work guys! Funny reading some of these reviews ... Really goes to show you can't please everyone!


-Danielle M. - Escondido, CA

I took my car here for a smog check. I called for an appointment and they were ready for me at the appointed time. I ambled over from the waiting area to the inspection area and the mechanics were not irked by my presence. They chatted amiably with me while going about their tasks. The mechanics were very thorough and did not seem to be handling the car roughly. The inspection was completed in a reasonable time. The manager and mechanics are courteous and friendly. The only reason it's not a 5-star is because I had printed out a coupon from their website, but was still charged a little over the price on the coupon. Still, I'd definitely go back for the quality of service and customer care.


-Sreejith G. - San Diego, CA

I was referred here for and alignment and scheduled an appointment. The place was easy to find with a large sign off the main road. When I arrived they gave me an estimate and told me the work would take a couple of hours. One of the guys mentioned a shopping center near by. It has a coffee shop, some eateries - even a movie theater, and took about a 10 min walk to get to. My car was done when they said it would be, and the cost was as estimated. The staff was great, - friendly and professional. A few weeks later I returned to have some recommended repairs done and had the same great experience.


-Lynn M. - San Diego, CA

Thanks to the skillful way problems were diagnosed and repairs made, our 1998 Chevy pickup truck performed well on our return trip to FL.


-Bill H.
  • ASE Master Technician
  • ALL-DATA
  • Car Care Aware
  • Call Us For Service: 858-486-4444